1. Who we are
Qarshout is a digital finance platform that provides account access, unified balance management, deposits and withdrawals, peer-to-peer payment processing, cashier services, transaction status tools, referrals, and related support services.
2. Information we collect
Depending on how you use Qarshout, we may collect:
- Account information: name, username, email address, password in encrypted form, profile information, referral information, and account preferences.
- Identity and verification information: information and documents submitted for identity, eligibility, security, anti-fraud, or regulatory checks.
- Transaction information: deposits, withdrawals, transfers, P2P orders, payment methods, amounts, exchange rates, payment evidence, status updates, disputes, and transaction communications.
- Technical information: IP address, device type, browser, operating system, login activity, cookies, session identifiers, security events, and diagnostic logs.
- Support and communications: messages, reports, attachments, feedback, and correspondence sent to Qarshout support.
3. Google Sign-In and Google user data
When you choose “Continue with Google,” Qarshout requests the minimum information needed to create or access your account. This may include your Google account identifier, name, email address, profile image, and authentication confirmation.
We use this Google user data only to authenticate you, create or match your Qarshout account, confirm your email address, prevent unauthorized access, and provide the account services you request.
- Qarshout does not receive or store your Google password.
- Qarshout does not request access to Gmail, Google Drive, contacts, calendars, or unrelated Google services through Google Sign-In.
- Google user data is not sold, used for targeted advertising, used to determine creditworthiness, or used to train generalized artificial-intelligence models.
- Google user data is shared only when necessary to operate, secure, support, or legally protect the service as described in this policy.
4. How we use information
- Provide, maintain, and improve Qarshout accounts and platform features.
- Authenticate users and protect accounts, balances, and transactions.
- Process and display deposits, withdrawals, P2P orders, escrow events, payment evidence, releases, cancellations, and disputes.
- Communicate transaction updates, security notices, service messages, and support responses.
- Detect fraud, abuse, unauthorized activity, technical failures, and policy violations.
- Meet legal, compliance, accounting, dispute-resolution, and recordkeeping obligations.
6. Security, storage, and retention
Qarshout uses technical and organizational safeguards designed to protect information, including access controls, encrypted connections, credential protection, activity monitoring, and transaction records. No system is completely secure, so users should also protect their login credentials and promptly report suspicious activity.
We retain information for as long as necessary to provide services, maintain transaction and security records, resolve disputes, enforce agreements, and satisfy legal obligations. Information that is no longer required is deleted, anonymized, or securely restricted where reasonably possible.
7. International processing
Qarshout serves users across multiple countries. Information may therefore be processed or stored outside your country. Where applicable, we use contractual, technical, and organizational measures intended to protect information during international processing.
8. Your choices and rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information; object to or restrict certain processing; withdraw consent where processing relies on consent; or request account closure. Some transaction, security, and legal records may need to be retained after account closure.
You can disconnect Google Sign-In through your Google Account permissions. Disconnecting Google does not automatically delete your Qarshout account or records. Contact Qarshout to request account-data deletion.
9. Children’s privacy
Qarshout is not intended for children who are below the minimum legal age to use financial services in their country. We do not knowingly create accounts for children where prohibited by law.
10. Policy updates
We may update this policy when our services, legal obligations, or data practices change. The effective date above will be updated, and material changes may also be communicated through the website or account notices.
11. Contact us
For privacy questions, Google user-data questions, or requests concerning your information, contact Qarshout at info@qarshout.com or use our support page.